🏦 Customer Service Manager Job in Banking – Apply at Dashen Bank
Are you looking for a Customer Service Manager job in banking ? Dashen Bank is hiring a Customer Service Manager I at the Meti Branch / Yeri Outlet . This leadership role requires strong customer service, team management, and operational excellence skills.
📌 Job Overview
- Job Title: Customer Service Manager I
- Location: Meti Branch / Yeri Outlet
- Bank: Dashen Bank
- Application Link: Apply Now
- Minimum Experience: 6 years in banking
- Qualification: Bachelor’s degree in business-related field (e.g., Management, Accounting, Economics)
🎯 Key Responsibilities
- Lead and manage customer service officers
- Ensure high-quality service delivery
- Support branch operations and growth
- Maintain compliance with policies and regulations
- Resolve complex customer issues
💼 Required Skills & Competencies
- Strong leadership and team motivation
- Excellent communication and presentation
- Strategic thinking and problem-solving
- Risk awareness and compliance knowledge
- Project planning and budgeting
- Interpersonal and negotiation skills
🧠 Technical Requirements
- Understanding of financial products and services
- Knowledge of modern banking service delivery methods
- Proficiency in CRM tools and digital banking trends
- Ability to train and guide junior staff
🚀 Career Growth Opportunities
This role opens doors to higher positions such as:
- Branch Manager
- Regional Customer Service Head
- Operations Manager
✅ How to Apply
Ready to take your career to the next level? Click below to apply:
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