Ethiopost External Vacancy Announcement – Apply Now for Multiple Job Positions in 2025
Ethiopost, Ethiopia’s premier national postal service provider, is now hiring for highly qualified professionals across multiple departments. This external vacancy announcement presents exceptional job opportunities for individuals who are looking to contribute meaningfully to the development of a dynamic and essential national institution.
🔥 Available Positions at Ethiopost (2025)
Below is a detailed breakdown of the six key job openings at Ethiopost, covering qualifications, responsibilities, and application instructions. Whether you're a recent graduate or a seasoned expert, there's a chance to elevate your career with Ethiopia’s leading communications and logistics organization.
1. Customer Experience Officer (Addis Ababa)
Educational Requirement:
Bachelor’s degree in Business Administration or a related field.
Key Responsibilities:
- Map the customer journey to uncover pain points and discover new opportunities for service improvements.
- Design feedback surveys to collect actionable customer insights.
- Analyze data and customer behavior trends using analytics tools.
- Work in tandem with service teams to maintain high-resolution standards.
- Collaborate with marketing, sales, and product teams to align customer-focused initiatives.
- Serve as the internal advocate for customer needs across departments.
- Develop customer retention programs and loyalty schemes.
- Conduct training programs to promote service consistency.
- Track and evaluate customer experience KPIs.
- Stay updated on CX trends to implement new innovations.
2. Senior Partnership Officer
Educational Requirement:
Bachelor’s degree in Diplomacy & International Relations or Journalism.
Key Responsibilities:
- Identify and connect with strategic partners that align with Ethiopost’s mission.
- Lead negotiations and draft formal agreements.
- Monitor and evaluate the execution of partnership activities.
- Develop KPI frameworks to assess success.
- Align efforts with the fundraising and donor engagement team.
- Represent Ethiopost at events and networking forums.
- Deliver detailed performance reports and impact analyses.
- Foster cross-departmental collaboration for partnership success.
3. Site Supervisor
Educational Requirement:
Degree in Civil Engineering or COTM Engineering.
Key Responsibilities:
- Supervise and assign tasks to maintenance teams.
- Develop preventive maintenance programs.
- Ensure completion of construction/maintenance tasks with minimal disruption.
- Conduct site inspections for safety and quality assurance.
- Supervise renovation projects to ensure compliance with regulations.
- Monitor project timelines and labor team performance.
- Enforce occupational safety standards and codes.
- Coordinate with engineers, suppliers, and contractors.
- Report progress to senior management and document site activities.
- Manage material procurement and on-site conflict resolution.
4. Construction and Maintenance Manager
Educational Requirement:
Degree in COTM Engineering or Civil Engineering, with a minimum of 4 years of experience.
Key Responsibilities:
- Oversee all maintenance and repair operations.
- Develop and enforce maintenance procedures.
- Inspect facilities regularly to ensure operational readiness.
- Manage budgets and evaluate repair cost estimates.
- Plan installation activities and lead repair projects.
- Monitor worker compliance with safety protocols.
- Document daily operations and track maintenance logs.
- Supervise and evaluate maintenance staff based on HR guidelines.
5. Plumber
Educational Requirement:
- College Diploma + TVET Level IV with 1 year experience
- OR TVET Level III with 3 years
- OR TVET Level II with 6 years of experience
Key Responsibilities:
- Install and repair plumbing fixtures like sinks, toilets, and water heaters.
- Perform routine system maintenance to prevent breakdowns.
- Connect water supply lines and set up effective drainage systems.
- Interpret blueprints for layout and planning.
- Ensure compliance with health and building codes.
- Use tools to detect and fix leaks or broken pipes.
- Communicate effectively with clients and offer professional advice.
- Keep detailed job logs of materials and labor.
6. Electrician
Educational Requirement:
- College Diploma + TVET Level IV with 4 years of experience
- OR TVET Level III with 4 years
- OR TVET Level II with 6 years of experience
Key Responsibilities:
- Perform electrical installations including wiring, lights, panels, and safety devices.
- Inspect and maintain electrical systems to ensure operational integrity.
- Troubleshoot and repair faulty systems or components.
- Conduct regulatory compliance testing.
- Recommend system upgrades for energy efficiency and safety.
- Collaborate with other teams for installation projects.
- Keep accurate records of all installations and repairs.
- Deliver exceptional customer service by explaining technical aspects clearly.
Why Join Ethiopost?
Ethiopost stands at the crossroads of communication, innovation, and service. With a growing portfolio of logistics, postal, and customer-oriented solutions, it offers career growth in a structured, supportive, and nationally respected organization.
Working at Ethiopost means joining a team of professionals who are committed to excellence, operational efficiency, and customer satisfaction. The company continues to play a vital role in connecting Ethiopia’s people, businesses, and government.
Application Procedure
📧 Interested candidates are requested to send their application to:
[email protected]
Please ensure your application includes:
- Updated CV/Resume
- Scanned copies of credentials and certifications
- Clearly specify the Job Position Title you’re applying for in the subject line.
🕒 Application Deadline: Applications are accepted on a rolling basis, but early submission is highly encouraged.
Join the Movement – Build Ethiopia’s Future with Ethiopost
Whether you're an experienced engineer, a budding administrator, or a technical expert, Ethiopost offers a platform for you to shine. With clearly defined career paths, a commitment to excellence, and a national mission, this is more than just a job – it’s a future.
Apply today and become a part of an institution that is transforming communication and logistics in Ethiopia.
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